Emerald Prescription Service

ATTENTION: FOR ANY URGENT ORDERS OR NEW PATIENT REGISTRATIONS PLEASE CALL THE EMERALD TEAM ON 0800163007

Due to the Microsoft Outage we currently aren't receiving registrations via our website.


Christmas Ordering Notice
If you require your regular order to be delivered before Christmas, please ensure your order is placed by 7th December 2026 to guarantee delivery before the Christmas period. Please also ensure you order sufficient stock to last until the first week of January, as delivery schedules may be affected over the festive period.

Reliable home delivery from a team that cares

How does it work?

Product Catalogues

Ostomy Care
Continence & Urology
Stress Incontinence
Stress Incontinence
Patient with Hand on Shoulder

Emerald Nursing Service

Our Emerald Nursing team are a group of specialist nurses with over 150 years combined experience. Based around the UK, each nurse has extensive knowledge in their specialist area including urology, continence and stoma care. Patients may be seen in the comfort of their own home or in a dedicated clinical setting. Our Telehealth service is also available for appointments over the phone or via video call.

More information

Helpful Links

Contact Us

Emerald Prescription Service
Holmlands Building, Tunstall Road, Sunderland, SR2 7RR
bbm.emerald@nhs.net
Contact Us
Patient Freephone: 0800 163 007
Nurse Freephone: 0800 526 116